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On the occasion of Financial Education Month, Confconsumatori and Sna organized an event entitled: "Beyond the rules - Integrated solutions for the protection of insurance users". The conference is undergoing accreditation for training purposes at the National Bar Council under the patronage of the Lombardy Region.
You can also follow the works through the Zoom platform after registering at the following link: https://hd-conference-call-it.zoom.us/meeting/register/tZ0kdu2rrjIpGtWqDk7zYQuWp8UbRKFw4wQ6
The event will be held both in presence at Crowne Plaza Milano Linate in via K. Adenauer 3 in San Donato Milanese, but will also be broadcast online on this website (videos below) on the site https://snatv.it/it/diretta.html and on the Confconsumatori Nazionale FB page. For information and registration it is possible to write to ufficiostampa@confconsumatori.it.
Participants will be issued a suitable certificate of attendance.
THEMES AND OBJECTIVES – The conference, through the analysis of good practices and frequent problems, aims to bring out the pillars on which the entire insurance system should be based today: the ethics of the intermediary's conduct and greater promotion of financial and insurance education and social security among citizens.
In particular, some fundamental themes will be treated such as: the importance of a correct information of the insurance user, facilitated by the intermediary; utility and criticality of the main contracts in insurance matters (e.g. social security policies, Long Term Care, RC Auto, etc.); there sustainability and the digitization applied to the field of insurance policies, between risks and opportunities. The conference aims to stimulate and increase basic knowledge on insurance and social security issues, combating the phenomenon of underinsurance of citizens, at least in some key sectors such as social security, health and motor liability.
THE INTERVENTIONS – After the greeting of Mara Colla, National President of Confconsumatori, will be the moderator Roberto Bianchi to introduce the works talking about consumers and insurance business ethics. The experts will then take the floor: Antonio Pinto, head of the banking, insurance and financial products area of Confconsumatori, will talk about insurance policies that provide for investment in products that comply with ESG (Environmental, Social and Governance) criteria; Dominic Fumagalli, normative and regulatory consultant of Sna, will address the issue of the consumer's right to information and pre-contractual analysis of the intermediary; Mark Festelli, vice president of Confconsumatori, will illustrate the main critical issues that consumers face when purchasing policies, including online; In the end Fabio Antonio Luca Occhiuto member of the Sna National Executive, will explore the risks and opportunities of purchasing digital policies on the internet. The conclusions will be entrusted to Claudius Demozzi, National President of Sna.
THE CONSUMER AND SNA PROTOCOL – This event is part of the many activities carried out following the signing, in December 2020, of the protocol between Confconsumatori and Sna, all marked by the improvement of transparency, correctness and protection of the citizen in the insurance field. Among the concrete actions carried out so far we mention i conferences on the RCAuto, on the Third branch (insurance and financial products) and the meeting Consumers, Policies and Intermediaries: a difficult balance, also carried out as part of Financial Education Month 2021. Furthermore, initiatives have arisen from the protocol such as: the training of Confconsumatori operators; the common battles undertaken to defend the independence of Agents and to reduce bureaucratic proliferation, together with the opinions expressed towards the political or institutional world (such as the common observations on the subject of the Insurance Arbitrator).
